Terms of service

Welcome to Haus of Tiles! The terms “we,” “us,” and “our” refer to Haus of Tiles. We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting or using the Services, you agree to be bound by these Terms and by our Privacy Policy [LINK]. If you do not agree, please discontinue use of the Services.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you confirm you are at least the age of majority in your state or province of residence and that you consent to allow any minor dependents to use the Services on devices you own or manage.

To access certain features or make purchases, we may request information such as your email address, billing details, payment information, and shipping address. You agree all information you provide is accurate, current, and complete, and that you have the right to provide it.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not sell or transfer your account to any other person.

SECTION 2 — OUR PRODUCTS

We make every effort to accurately display our products and services online. However, the colors and appearance of products may vary due to device type, screen calibration, or settings.

We do not guarantee that products will meet your expectations or perfectly match images shown.

All product descriptions and pricing may change at any time without notice. We may discontinue or limit products by person, region, or jurisdiction at our discretion.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order is considered accepted only once payment is processed and we send confirmation.

Please review your order carefully—changes or cancellations may not be possible once an order is accepted. If we decline or adjust an order, we will contact you using the information provided at checkout.

Returns are accepted only as outlined in our Refund Policy.

You represent that your purchases are for personal use and not for resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price shown at checkout at the time of purchase is the price that will apply. Unless stated otherwise, prices exclude taxes, shipping, handling, and customs fees.

We may run promotions governed by separate terms. If promotional terms conflict with these Terms, the promotional terms apply.

You agree to provide accurate and up-to-date payment information. By completing a purchase, you warrant that:

  • The payment information you provide is correct,
  • You are authorized to use the payment method,
  • Your payment method will honor charges incurred, and
  • You agree to pay all charges, including taxes and shipping.

SECTION 5 — SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. Shipping delays may occur due to carriers, customs, or circumstances beyond our control.

Once we hand the package to the carrier, title and risk of loss transfer to you.

SECTION 6 — INTELLECTUAL PROPERTY

All content on the Services—including trademarks, text, graphics, images, design, video, audio, and layout—is owned by Haus of Tiles or its licensors and protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, modify, publish, distribute, display, or exploit any portion of the Services without our prior written consent.

Haus of Tiles trademarks and branding may not be used without permission. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools. These tools are provided “as is” and “as available.” We do not monitor or control them and are not liable for any use of them.

Your use of optional third-party tools is at your own risk, and you should review their applicable terms.

Future new features or tools will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may include links to third-party sites or materials. We are not responsible for the content or accuracy of these third-party resources.

Your use of third-party websites is at your own risk. Review their terms and policies before engaging in any transactions.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Haus of Tiles is powered by Shopify, which enables us to provide the Services. Shopify is not responsible for any aspect of purchases made between you and Haus of Tiles. You expressly release Shopify from all claims related to your transactions with us.

SECTION 10 — PRIVACY POLICY

Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy. Because our store is hosted by Shopify, information you submit through our Services is shared with Shopify and other service providers, which may be located outside your country.

By using the Services, you acknowledge and accept these privacy practices.

SECTION 11 — FEEDBACK

If you submit feedback, ideas, reviews, or suggestions (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, or distribute it for any purpose.

You represent that you own or have rights to your Feedback and that it does not violate the rights of others. We may monitor, edit, or remove content we consider inappropriate.

You are solely responsible for your Feedback.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain errors, inaccuracies, or omissions, including product descriptions, pricing, promotions, and availability.

We reserve the right to correct or update information or cancel orders involving inaccuracies at any time without notice.

SECTION 13 — PROHIBITED USES

You may not use the Services for unlawful, harmful, or abusive purposes. Prohibited behavior includes, but is not limited to:

  • Violating laws or regulations
  • Infringing intellectual property
  • Harassing or harming individuals
  • Submitting false information
  • Uploading malicious code or viruses
  • Spamming or scraping the Services
  • Interfering with security features

We may suspend or terminate your access if you violate these Terms.

SECTION 14 — TERMINATION

We may terminate or suspend your access to the Services at any time without notice. You remain responsible for charges incurred up to the date of termination.

Sections intended to survive termination will continue to apply.

SECTION 15 — DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted service or error-free operation.

Some jurisdictions do not allow certain disclaimers, so these limitations may not apply to you.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Haus of Tiles and its affiliates will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products.

This includes loss of profits, data, or business, even if we have been advised of the possibility of such damages.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Haus of Tiles, Shopify, and their affiliates and personnel from claims arising out of:

  • Your breach of these Terms,
  • Your violation of law or third-party rights, or
  • Your use of the Services.

We may control the defense at your expense.

SECTION 18 — SEVERABILITY

If any provision is found unlawful or unenforceable, the remaining provisions remain valid to the fullest extent permitted by law.

SECTION 19 — WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision is not a waiver of it. These Terms, together with any policies posted on the Site, form the entire agreement between you and Haus of Tiles.

SECTION 20 — ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent. We may assign our rights at any time.

SECTION 21 — GOVERNING LAW

These Terms and any disputes are governed by the laws and courts of the state where Haus of Tiles is headquartered. You consent to their jurisdiction.

SECTION 22 — HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 — CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance. We will notify you of material changes as required by law.

SECTION 24 — CONTACT INFORMATION

Questions related to these Terms should be sent to:
info@shophausoftiles.com