Privacy policy
Haus of Tiles Privacy Policy
Haus of Tiles (“Haus of Tiles,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://shophausoftiles.com (the “Site”), and the choices you have about that information.
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Site.
If you have any questions, you can contact us at info@shophausoftiles.com.
1. When does this Privacy Policy apply?
This Privacy Policy applies to information we collect when you visit, browse, or use our Site, when you make a purchase or attempt to make a purchase, and when we communicate with you electronically (for example, via email, text, or forms submitted through the Site).
2. When does this Privacy Policy not apply?
This Privacy Policy does not apply to information we collect offline, through websites not operated by Haus of Tiles, through third-party websites or services accessible from our Site, or to separate privacy notices for specific products or programs.
3. What is “Personal Information”?
“Personal Information” means information that identifies you or can reasonably be linked to you, such as your name, email, addresses, payment details, phone number, and online identifiers. More details are described below.
4. Information we collect
a. Device Information
We automatically collect information about the device you use to access the Site, such as IP address, browser type, time zone, device identifiers, cookies, and how you interact with the Site. This information is collected using cookies, log files, and web beacons.
b. Order Information
When you make a purchase or attempt to make a purchase, we collect your name, billing/shipping address, payment information, email, phone number, and order details.
c. Other Information You Provide
This includes contact form submissions, survey responses, preferences, feedback, and communication history.
When we refer to “Personal Information” in this Privacy Policy, we mean Device Information + Order Information + other information you provide.
5. How we use your Personal Information
We use your information to process orders, communicate with you, screen for fraud, operate and improve the Site, personalize your experience, send marketing communications (where permitted), provide customer support, conduct internal research, comply with laws, and protect our rights.
6. Analytics and Site performance
We use third-party analytics tools such as Google Analytics. These tools collect data like pages visited, time spent, device details, and referring websites.
More info: Google Privacy Policy
Opt out: Google Analytics Opt-Out
7. Sharing your Personal Information
We share information with service providers (Shopify, payment processors, shipping partners, email providers), advertising partners, and when required for legal/safety reasons. We do not sell Personal Information, but some state laws may classify certain sharing as a “sale.”
8. Behavioral advertising
We may show personalized ads based on your browsing, purchases, or email interactions.
You can opt out using:
Facebook Ads: Facebook Settings
Google Ads: Google Ads Settings
Bing Ads: Bing Personalized Ads
DAA Opt-Out: Digital Advertising Alliance
9. Do Not Track
Our Site does not respond to Do Not Track (DNT) signals.
10. Your rights: accessing, updating, and deleting your information
Depending on your location, you may have rights to access, correct, delete, or opt out of certain uses of your Personal Information. Contact us at info@shophausoftiles.com to exercise these rights.
You can unsubscribe from marketing emails anytime using the “unsubscribe” link.
11. Children’s privacy
Our Site is not intended for children under 18, and we do not knowingly collect information from them. Contact us if you believe a child has provided information.
12. Users from outside the United States
The Site is intended for U.S. users. If you use the Site from outside the U.S., your information may be transferred and processed in the United States.
13. Data security
We use reasonable security measures such as secure servers and encrypted payment processing, but no method is 100% secure. Keep your passwords confidential.
14. Data retention
We retain Personal Information as long as necessary for business, legal, and operational purposes, after which it is deleted or de-identified.
15. State-specific rights (California and others)
You may have additional rights depending on your state, including access, deletion, correction, and opting out of certain types of data sharing. Contact us at info@shophausoftiles.com with “Privacy Request” in the subject line.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will be revised, and additional notice may be given for material changes.
17. Contact us
If you have questions about this Privacy Policy, please contact us at:
Email: info@shophausoftiles.com